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Frequently Asked Questions

The questions below are the ones we are most often asked by people interested in Floodmatik.  If you have a different question or want to know more about anything relating to Floodmatik, please send us your question via the Contact page.
How do we know it will work?

Because we have tested it repeatedly through the product development.

What level of flooding will it protect against?

Floor level plus 0.6 m (23.6 inches). As well as complying with the 600mm of barrier protection as outlined in the British Standard, FloodMatiK provides for an extra 25% water depth, making it protective up to 750mm.

Does it require power?

No, no external power is required to raise the barrier, keep it in place, or lower it when the flood water has receded.

What do I have to do to erect the barrier?

Nothing, no manual intervention is required to raise the barrier.

How quickly does the barrier go up?

Before the flooding reaches ground level. The barrier activates initially by the front edge rising 8 cm and pausing. It then rises quickly to close and seal before flooding reaches ground level.

What is it made of?

The same Polyethylene and Polyurethane as Marine Navigation Buoys, MOD Security Booms and Race Kayaks.

What other things use this material?

Kayaks, boats, bins and many other things.

What weight will the barrier withstand when it is in the down position?

The domestic version of Floodmatik is designed to take the weight of everyday doorway traffic.

How heavy is it?

75kg total package. The rising barrier weighs 25 kg.

How quickly does the barrier go back down?

As soon as the water level drops 0.1 m below ground level.

Can you lift it up yourself?

Yes, it is possible to lift the barrier for cleaning. The barrier will come with its own key to lift it up.

Can someone fall in the pit?

No, there is a grating inside which is strong enough for someone to walk on.

What about disabled access?

Yes, it allows wheelchair access when in the “down” position and is capable of taking the weight of a powered wheelchair.

Where does the water go?

Down through the surface water drains. It is connected to the drainage system for the house.

Do you need sandbags?

No, the barrier will prevent water entering the property through the doorway.

What if you must get out of the house?

It is safe to step over the raised barrier provided the flooding outside your house is safe for you to enter.

Can if accidentally fall back down?

No, it is held up by the floodwater

What if you want it in position early?

STAY RODS are available as an optional extra

Will it fit any doorway?

Yes, it fits all single doorways, including disabled.

What if the house door opens outwards?

Our barrier is not suitable for outward opening doors. You will have to keep the door shut to allow the FloodMatiK barrier to operate.

Will it work with seawater?

Yes, it is even more buoyant in seawater, so it closes even more quickly.

How will I know when it wants to lower?

When the floodwater disappears, it will start to move before gently dropping onto the cushion of water still in the chamber.

Does it work in the dark?

Yes, as it doesn’t need any power or manual intervention, Floodmatik is ready to operate 24 hours a day, 365 days a year.

Can I carry furniture over it?

Yes, when in the lowered position, it is suitable for normal access including household members and delivery or removal men carrying furniture into or out of their house.

How strong is it?

It is suitable for pedestrian traffic

What maintenance does it need?

Preferably cleaned twice per year to ensure it can raise and lower without obstruction. After the barrier has deployed during flooding and returned to the lowered position, we recommend you manually raise the barrier and remove any debris the floodwater may have carried into the chamber below the barrier.

Will I need to keep spare parts?

No, in the unlikely event of any parts needing replacement, our approved installers will be able to make the repair which will ensure the correct operation of your Floodmatik barrier.

Should I tell my insurance company?

You don’t have to inform your insurer, but we recommend you notify them as you may be able to get a discount in your premiums.

Can I get help from the council to buy one?

Funding is made available from time to time but the amount and qualifying requirements vary according to national and local government policy.

How long does it take to fit?

2 days, assuming reasonable weather.

Who fits it?

One of our qualified recommended installer/distributors.

Do I need any signs?

No, there is signage that becomes visible as the barrier rises.

Will my dog still be able to use the door?

Yes, when the barrier is in the lowered position, animals can use the doorway as normal.

Can I put my doormat on it?

No, the barrier will rise but your doormat will obstruct the seal.

What if the riverbank bursts?

No problem. That’s what the barrier is designed for.

Can I paint it different colour?

No, because we have selected highly durable paint compatible with the seal and its seating track.

What happens when it freezes?

If it floods the floodwater will thaw a light frost and allow the barrier to operate, but with heavier freezing you should clear it and check that it opens. As the float and sump are fully insulated, the risk of frost causing problems is minimized.

Can I pay monthly for one?

Our approved installers have a variety of payment methods including payment by installments.

How long will it last?

20 years or more.

Can I take it with me if I move house?

No, you would need to have a new Floodmatik installed at your new house. As a previous customer you will be entitled to a 15% discount for new installations if you move house.